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Is PowerPoint Frozen? Two Minutes to Fix it!

While Microsoft PowerPoint is excellent with its powerful features, the constant crash of the PowerPoint app is one of the greatest problems. You will often see PowerPoint freezing or hanging and refuse to work!
Just as irritating, you can fix your PowerPoint application when it is frozen and don’t respond.

Start with the closure of any other application not in use. Make sure all tabs in a browser are closed. If PowerPoint is still unresponsive, press Windows’ Ctrl+Alt+Del keys (Option+Cmd+Esc on Mac). Select PowerPoint in the pop-up window. Let’s first understand some of the basics.

How to Unfreeze PowerPoint?

There are many reasons why your PowerPoint application may freeze or hang. However, one of the most common reasons is that several unused software windows run in the background of a reactive PowerPoint application.

The RAM of your computer can not provide enough space to run PowerPoint for multiple applications (or even other applications at the same time).

The best way to un-freeze an app is to do the following –

  1. To identify the application that causes the problem, use the “Windows Task Manager.” Click on “Task Manager” from the window that pops up on the taskbar, and click on “Task Manager” to open the task manager. To view it, click on the “Task Bar”.Sort applications with the “Memory” button in the task manager. This shows all processes downwards based on the application’s RAM use. To finish this application, select the application process and, if not required, click on “End Task.”
  2. If you don’t know which application causes the problem, then all unused applications should be closed one by one. In the Windows Pane at the end of your computer screen, if you can not close them and from the pop-up windows, right-click on it and select “Task to End.” Do this for every request.
  3. You can even complete the process using the Windows task manager as described in step 1.
  4. In addition, if several folders are opened, close each folder one by one.
  5. You can then press the “Ctrl + Alt + Del” keys of your keyboard at the same time a few times if your PowerPoint is still not responding to it. The task manager will also be opened. Click “End Task” and then “End PowerPoint.”
  6. This closes the PowerPoint application window and requires you to restart the PowerPoint application.

Please remember that every few minutes you save your PowerPoint (Ctrl+S) file! This helps prevent data loss due to crashes or freezes of the PowerPoint application!

If the “end of tasks” process described in step 4 ends up forcing you to quit the PowerPoint file, then the data will be restored by PowerPoint until the previous autosave. In order to avoid data loss, please ensure that every couple of minutes you press “Ctrl + S” to always save your PowerPoint file.


Finally, you will need to restart your computer to reset it all on your computer if nothing works. Although the freezing problem on PowerPoint will inevitably be resolved, a major data loss can also occur.

Author: Olivia Smith is a Microsoft Office expert and a full-time blogger with 5 years of experience in the technology industry. She has written technical blogs, white papers, and reviews for a variety of websites, including office.com/setup.